Microsoft Offers Free Repair of XBox 360 Three Red Flashing Lights Errors
Many Microsoft Xbox 360 console owners have been experiencing a general hardware failure indicated by three flashing red lights. Microsoft has acknowledged the unacceptable number of repairs to Xbox 360 consoles, and is enhancing its Xbox 360 warranty policy for existing and new customers.
Xbox 360 support has a list of solutions when the three lights on the Ring of Light (RoL) flash red on the front of the Xbox 360 console. Since it is a hardware failure, there is not much you can do.
Microsoft Corp. has announced an expansion of its global Xbox 360 warranty coverage. Any Xbox 360 customer who experiences a general hardware failure indicated by three flashing red lights will now be covered by a three year warranty from date of purchase.
“Microsoft stands behind its products and is taking responsibility to repair or replace any Xbox 360 console that experiences the “three flashing red lights” error message within three years from time of purchase free of charge, including shipping costs. Microsoft will take a $1.05 billion to $1.15 billion pre-tax charge to earnings for the quarter ended June 30, 2007 for anticipated costs under its current and enhanced Xbox 360 policies.”
Microsoft has also decided to reimburse customers who have previously paid for repair expenses related to the three flashing lights error message on the Xbox 360 console. Here is an Open Letter From Peter Moore explaining the new warranty scheme, taking responsibility and continuing to ensure that every Xbox 360 owner continues to have a great experience.
So what are you waiting for? If you purchased a Xbox 360 console within 3 years and are experience this kind of hardware failure, Microsoft will repair the console free of charge including shipping!
Tags: Buy, consoles, Hardware, Microsoft, purchase_microsoft, warranty_coverage, warranty_policy, Windows
Kira on 08 Jul 2007 at 6:14 am #
Hi I have been a user of xbox 360 for more than 2 years and I had my share of problems with the red ring of death. Recently I found a great free tech support site that help you solve most of the Xbox 360 problems.
Here is the page for Xbox 360 support:
http://www.fixya.com/support/p166458-microsoft_xbox_360_console
I am sure it will help some of the readers find solutions for their problems
Kira