Basic troubleshooting usually starts the same as with any other type of hardware devices. Try the following:
· Make sure that the devices are supported by your operating system and then
· Go to the manufacturer’s web site and download the latest version of software or drivers for those devices. While you’re there you might browse the site to see if there are known issues or other information for your device.
· Make sure the Bluetooth device is listed in the Bluetooth Devices Browser in the Control Panel (keep in mind that some Bluetooth devices may install a custom dialog window for their device in the control panel).
· Make sure that you’re system is up to date on any service packs and other updates for your operating system
For additional troubleshooting, browse to the page listed below for other scenarios that you may run into. More »