February 22, 2009 by
Jason
1. Problem Steps Recorder
As the local PC guru you’re probably very used to friends and family asking for help with their computer problems, yet having no idea how to clearly describe what’s going on. It’s frustrating, but Microsoft feels your pain, and Windows 7 will include an excellent new solution in the Problem Steps Recorder.
When any app starts misbehaving under Windows 7 then all your friends need do is click Start, type PSR and press [Enter], then click Start Record. If they then work through whatever they’re doing then the Problem Steps Recorder will record every click and keypress, take screen grabs, and package everything up into a single zipped MHTML file when they’re finished, ready for emailing to you. It’s quick, easy and effective, and will save you hours of troubleshooting time.
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Posted in Windows 7 | No Comments »
February 22, 2008 by
Jason Microsoft constantly collects information about Vista from users. When a problem occurs, Vista usually asks whether you want to send information about the problem to Microsoft and, if you do, it stores these tidbits in a massive database. Engineers then tackle the “issues” (as they euphemistically call them) and hopefully come up with solutions.
One of Vista’s most promising new features is Problem Reports and Solutions, and it’s designed to make solutions available to anyone who goes looking for them. Vista keeps a list of problems your computer is having, so you can tell it to go online and see if a solution is available. If there’s a solution waiting, Vista will download it, install it, and fix your system. Read More»
Posted in Computer, Windows Vista | 1 Comment »
February 22, 2008 by
Jason Few computer problems are as maddening as those related to physical memory defects because they tend to be intermittent and they tend to cause problems in secondary systems, forcing you to waste time on wild goose chases all over your system.
Therefore, it is welcome news indeed that Vista ships with a new Windows Memory Diagnostics tool that works with Microsoft Online Crash Analysis to determine whether defective physical memory is the cause of program crashes. If so, Windows Memory Diagnostics lets you know about the problem and schedules a memory test for the next time you start your computer. If it detects actual problems, the system also marks the affected memory area as unusable to avoid future crashes.
Windows Vista also comes with a Memory Leak Diagnosis tool that’s part of the Diagnostic Policy Service. If a program is leaking memory (using up increasing amounts of memory over time), this tool will diagnose the problem and take steps to fix it. Read More»
Posted in Windows Vista | 2 Comments »
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