Tag: Computer
February 06, 2010 by
Jason
Some customers that will attempt to view media files using default Windows 7 components such as Internet Explorer 8 and Windows media Player, will find, that in certain scenarios they will be unable to do so. Microsoft explained that the improper configuration of IE8 and Windows Media Player could prevent end users from viewing media via hyperlinks. Microsoft has already resolved the issue via a stability and reliability update for the latest iteration of Windows 7 released earlier this week, however, the company has also documented the problem in a standalone Knowledge Base article.
“Using Internet Explorer 8.0 running on Windows 7, you navigate to a web page that contains a link to a media file. You click on the link to open the media file in Media Player. Instead of seeing the media open and run in Media Player, you are presented with an error message similar to the following: “Internet Explorer cannot display the webpage”, ” Microsoft reported.
According to the Redmond company the issue described above affects only the playback of specific media files in Windows Media Player, although the software giant did not say which ones. At the same time, the playback issue only occurs when Windows Media Player is launched by end users clicking on a link in Internet Explorer 8 in Windows 7. Read More»
Posted in Software, Windows 7 | No Comments »
January 31, 2010 by
Jason An online resource from Microsoft is designed to diagnose and repair Windows operating systems, including Windows Vista SP2 and Windows XP SP3. The Microsoft Automated Troubleshooting Services are set up to perform what the Redmond company refers to as common system maintenance tasks. Specifically, the Automated Troubleshooting Services will not only detect a range of maintenance problems, including broken desktop shortcuts, unused icons, disk volume errors, and incorrect system time display, but will also correct them automatically, requiring very little effort on behalf of the end users, beyond running the solution.
Microsoft enumerated some of the issues that the services deal with, including: “problems with desktop shortcuts and icons (shortcuts on the desktop don’t work or are broken; desktop icons are broken or have not been used in 3 months; startup items don’t work or are broken); System maintenance tasks (free up disk space by repairing disk volume errors such as bad sectors, lost clusters, cross-linked files and directory errors; free up disk space by removing error reports and troubleshooting history older than 1 month; set the correct system time and synchronize system clock with the time server) and the following errors: Windows update error 0×80072F8F and the item that this shortcut refers to has been deleted.” Read More»
Posted in Windows Vista, Windows XP | No Comments »
January 28, 2010 by
Jason By all accounts, thanks to the boot performance of Windows 7, customers should be using the operating system in a matter of seconds since they fire up their computers. However, Microsoft itself has documented scenarios in which the startup of Windows 7 and Windows Server 2008 R2 is unexpectedly slow. According to the Redmond-based company, at fault is the dpi display setting of the monitor.
“Consider the following scenario: you have a computer that is running Windows 7 or Windows Server 2008 R2. This computer is connected to a high resolution monitor. On this computer, the default dpi display setting is set to a value other than 96 dpi. In this scenario, the computer has an unexpectedly slow startup time,” Microsoft explained.
The software giant does not specify what “unexpectedly slow startup times” actually mean. Microsoft only noted that the dpi display setting is the cause of slow boot times, and that the problem is persistent. “This issue may occur when the default dpi display setting in Windows 7 or in Windows Server 2008 R2 is set to a value other than 96 dpi for a high resolution monitor. In this scenario, the computer has an unexpectedly slow startup time after a change is made to the default dpi display setting. Then, the computer has an unexpectedly slow startup time every other time that the computer is started,” the company said. Read More»
Posted in Windows 7 | No Comments »
January 28, 2010 by
Jason Microsoft has made available for download a reliability refresh designed to resolve issues affecting Windows Vista, including platforms upgraded to Service Pack 2, in Bluetooth pairing scenarios. According to the Redmond company, Bluetooth pairing issues affect only Windows Vista, and not customers running Windows XP or the latest version of the Windows client, Windows 7. Customers can now grab an update from the Microsoft Download Center, set up to resolve reliability issues associated with Windows Portable Devices (WPD).
“You try to pair a Bluetooth device with a computer that is running Windows Vista. When you initiate Bluetooth pairing from the Bluetooth device, the Bluetooth services on the Bluetooth device are not enabled automatically. You have to manually enable the services,” the software giant explained. “This issue does not occur when you initiate Bluetooth pairing from the computer. In this situation, the Bluetooth device’s services are turned on automatically.”
Microsoft is offering the Vista SP2 Bluetooth pairing reliability update for both the 32-bit (x86) and the 64-bit (x64) versions of the operating system. “To apply this update, you must have hotfix 971514 installed on a computer that is running Windows Vista Service Pack 2,” the company informed. Read More»
Posted in Windows Vista | No Comments »
January 23, 2010 by
Jason
A new release of the Windows Driver Kit documentation associated to the latest iteration of the Windows client from Microsoft is currently available for download. According to the Redmond company, the next update to the Windows Driver Kit resources will take some time to be released as the infrastructure behind creating and offering the documentation to developers is being reworked. The software giant did not say when the next refresh for the WDK documentation will be offered, however, the latest update was made available at the end of 2009.
“It’ll be a little while before we do another update, because we’re taking some time to rework our authoring and publication systems. Stay tuned. You can download the offline version of the documentation (in HxS and CHM!!! format) here,” revealed Jim Travis, senior content publishing manager, Microsoft.
The Redmond company usually updates the Windows Driver Kit documentation both MSDN and Windows Hardware Developer Central (WHDC) in bi-monthly intervals, especially between major releases. It sounds like the updates are going to be put on hold, at least for a while. The latest MSDN Library documentation can be accessed here. Read More»
Posted in Windows 7 | No Comments »
January 12, 2010 by
Jason Customers that have upgraded their Windows Vista Service Pack 1 computers to Service Pack 2 only to subsequently be plagued by frequent crashes can access a solution from Microsoft. The Redmond company notes that it is well aware of the issue. According to the software giant, some customers that made the jump from Vista SP1 to Vista SP2 have experienced repetitive crashes and have also come across the following stop error message “Stop 0×000000FE BUGCODE_USB_DRIVER”. Microsoft also mentions that the same problems affect customers that upgraded from Windows Server 2008 to Windows Server 2008 SP2.
“After you upgrade from Windows Vista Service Pack 1 (SP1) to Windows Vista SP2 or from Windows Server 2008 to Windows Server 2008 SP2, your computer crashes frequently and you receive the following stop error message: Stop 0×000000FE (parameter1, parameter2, parameter3, parameter4) BUGCODE_USB_DRIVER,” the company stated.
While an update is not available from Microsoft, nor likely, except with the release of Vista SP3, a hotfix can be grabbed from Microsoft Support. The software giant notes that the hotfix is the same as a resolve designed to take care of another problem impacting Vista and Windows Server 2008. However, in the specific case of Vista SP1 to SP2 upgrades, the issue “usually occurs on computers that have NVIDIA chipsets. Read More»
Posted in Software, Windows Vista | 2 Comments »
January 12, 2010 by
Jason Microsoft has informed users of the latest iteration of its Windows client that they might come across issues when running VoIP (Voice over Internet Protocol) applications on their computers. According to the Redmond company, audio playback and capture applications can hang when used in combination with Windows 7. The software giant revealed that applications performing audio playback and audio capture simultaneously were typically VoIP software. Windows 7 customers running VoIP solutions can often experience hands, Microsoft stated.
“WaveOut API on Windows 7 sometimes fails to process audio samples correctly when response of your audio device is slow,” the company explained. “There is a problem on how WaveOut API handles audio playback requests and audio capture requests submitted by your application.”
While the software giant has confirmed the issue and even identified the source of the problem, an update is not yet available to resolve the issue. At the same time, Microsoft is most likely not to release an update, but to allow affected customers to resolve the problems by applying a hotfix, rather than serving a refresh to all Windows 7 users. Read More»
Posted in Software, Windows 7 | 1 Comment »
January 12, 2010 by
Jason Windows 7 RTM can eat up some of the desktop shortcuts created by end users, Microsoft explained. Customers running the latest iteration of the Windows client have reported that in certain scenarios shortcuts that they placed on the desktop disappeared altogether. According to the Redmond company, this is expected, by design, behavior in Windows 7. At fault is the System Maintenance troubleshooter that will delete all shortcuts from the desktop as long as they are considered broken.
“The System Maintenance troubleshooter performs a weekly maintenance of the operating system. The System Maintenance troubleshooter either fixes problems automatically or reports problems through Action Center. When there are more than four broken shortcuts on the desktop, the System Maintenance troubleshooter automatically removes all broken shortcuts from the desktop,” Microsoft stated.
According to the software giant, the System Maintenance troubleshooter has a certain limit that triggers it to delete broken shortcuts. Microsoft informs that keeping the number of broken shortcuts on the desktop to no more than four ensures that they won’t be touched. But place five broken shortcuts on the Windows 7 desktop and they will be deleted. Read More»
Posted in Windows 7 | 1 Comment »
January 09, 2010 by
Jason Microsoft Network Monitor
Microsoft Network Monitor is a network protocol analyzer that lets you capture, view, and analyze network traffic. Version 3.3 of Network Monitor is available in 32- and 64-bit versions. Download it now.
Microsoft Baseline Security Analyzer
The Microsoft Baseline Security Analyzer (MBSA) is an easy-to-use tool designed to help administrators of small and medium-sized businesses ensure that their Windows-based computers are secure. You can use MBSA to determine the security state of your computers in accordance with Microsoft security recommendations. MBSA also offers specific remedia¬tion guidance for security problems it detects, such as misconfigurations and missing security updates.
At the time of writing this, the current version was MBSA 2.1. This version is available in 32- and 64-bit versions, but it does not install on Windows 7. A new version that supports Windows 7 is due to be released sometime in the future. You can download the current version and get information regarding the a version for Windows 7 at microsoft.com/mbsa/.
Read More»
Posted in Computer | No Comments »
January 05, 2010 by
Jason
Microsoft has made a fix available for an issue affecting Windows 7 customers that also use fingerprint biometric device and applications leveraging the Windows Biometric Framework. According to the Redmond company, in certain scenarios, namely on restart or when putting the Windows 7 machine to sleep or in hibernation, users can come across a stop error message. “This problem occurs because requests on the pipe to the device are not cleaned up or are canceled,” the software giant stated.
The Redmond company failed to mention the fingerprint biometric devices and the WBF apps that fail to play nice with Windows 7. However, the software giant has already taken the necessary measures to help customers deal with eventual problems.
A hotfix can be grabbed from Microsoft Support, and is available not just for customers running the latest iteration of Windows client, but also for those with Windows Server 2008 R2. However, as is the general care for hotfix releases, the company underlines that only users affected by the problem described below should download and deploy the hotfix.
“Consider the following scenario: You have a computer that is running Windows 7 or Windows Server 2008 R2. You connect a fingerprint biometric device to this computer. Read More»
Posted in Windows 7 | No Comments »
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