Users that have experience glitches in scenarios involving the burning of DVDs from Windows 7 might find a resolve with Microsoft, provided that the issues were generated by Udfs.sys. Microsoft has made available an update designed to take care of three problems associated with the Universal Disk Format (UDF) file system driver (Udfs.sys). The refresh in question is available for both Windows 7 RTM and Windows Server 2008 R2 RTM.

Microsoft described the first problem that Windows 7 users are likely to come across: “You try to back up some large files to a DVD-RW by using Windows Backup in Windows 7 or in Windows Server 2008 R2. However, the backup operation fails and you receive an error message that resembles the following: “Logical Block Address Out of Range (SCSI_ADSENSE_ILLEGAL_BLOCK).” Additionally, the Eject function does not work.”

The Udfs.sys update for Windows 7 and Windows Server 2008 R2 is currently up for grabs from Microsoft. However, in this sense the refresh is designed more like a hotfix. Microsoft is not serving the fix through Windows Update and had not posted the bits on the Microsoft Download Center. Instead the hotfix can be downloaded from Microsoft Support. More »

Windows 7 is an evolutionary Windows client release, according to Microsoft, and it was also fit that support for the OS would also be an evolution compared to what was available for Windows Vista. And Windows 7 comes in a world where Microsoft Support is much different from what it was when the company made its debut.

According to the software giant, “Microsoft Corp. was founded in 1975 to develop and sell BASIC interpreters for the Altair 8800. Customer support in 1975 consisted of Bill Gates and Paul Allen.” The focus on customer support has grown tremendously for Microsoft, as the Windows operating system became ubiquitous, and as the company started offering additional products.

Official statistics from the Redmond company reveal that this year alone traffic to Microsoft online support exploded to approximately 1.2 billion. “Microsoft Customer Service and Support now manages 30 million support requests online, through e-mail and phone each year in 29 languages across a range of products around the world. There are more than 7,000 agents in over 60 locations available to help Microsoft customers,” the company explained. More »

1. Make Windows 7 faster – Part 1

2. Make Windows 7 faster – Part 3

3. Make Windows 7 faster – Part 2

4. Vista to Windows 7 Upgrades Kill Access to OEM Recovery Applications

5. UI Changes to Expect in Firefox 4.0

6. Recover Windows 7 from Driver Update

7. Patch Registration Cleanup Tool for Window 7

8. Apply a shade of Windows 7 to XP

9. Windows XP Mode RTMs

10. Windows 7 RTM Patches ISO Image
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