Microsoft introduced the Fix it Solution Center in the first half of 2010, and now also made available for download a Fix IT pack, which it’s offering free of charge.

The Fix it Solution Center is designed to help customers find automated solutions for their problems.

Essentially, in addition to sometimes providing guidance and step-by-step instructions for customers to resolve a range of issues with Microsoft’s products, the software giant started putting together basic tools designed to automatically resolve glitches, bugs, etc.

Fix It makes it possible for users to launch an automated solution designed to take care of a specific problem and watch it go away, rather than having to implement a workaround manually. More »

Windows Setup could not configure Windows on this computer’s hardware,” is an error message that some customers attempting to install Windows 7 and Windows Server 2008 R2 received before the deployment failed.

Microsoft confirmed the issue and also offered details on the source of the error message.

According to the Redmond company, the problem involves scenarios in which users try to install either Windows 7 or Windows Server 2008 R2 to an advanced 512-byte emulation (512e) format disk.

The drive also needs to be configured in such a way as to emulate RAID disk functionality in order for the error message to be presented, the software giant explained. More »

Users running Windows Live Photo Gallery on Windows could, in certain scenarios, run into various issues, none of them will get resolved by themselves.

Earlier this December, Microsoft posted or updated no less than 9 Knowledge Base articles designed to help customers resolve Photo Gallery problems.

According to the Redmond company, some of the glitches that users came across impact Photo Gallery when used in conjunction with Windows 7, while others are limited to older releases of Windows, such as Windows Vista and Windows XP.

Obviously, in this regard, the software giant is not referring solely to Windows Live Gallery 2011, but also its predecessor.

Below you will be able to find a list with the Photo Galley KB articles published in December 2010. Make sure to navigate to them in order to access additional information and automated fixes or manual fixes, when available. More »

Microsoft Fix it got a boost this week with the introduction of an update designed to make it easier for users to find fixes to their issues with Microsoft software.

Fix it is the Redmond company’s online hub offering a comprehensive collection of automated solutions for problems impacting products such as Windows, Internet Explorer, Windows Media Player, Xbox and Zune, Office, Windows Server etc.

Microsoft Fix it has been steadily growing both in terms of usage (the fixes were used an impressive over 156 million times) and as far as the number of fixes is concerned (in excess of 500), an aspect indicative of the initiative’s success.

The software giant has also put in effort to tailor the Fix it Solution Center to users in no less than 35 countries worldwide, providing help in their native language. More »

Microsoft is providing users with a fix designed to help them deal with problems related to icons changing randomly on their computer.

According to the Redmond company, this issue can affect Windows 7, but also older releases of Windows, such as Windows Vista and Windows XP.

The software giant explained that the problem is caused by incorrect updates of the icon cache.

“Some icons in the following locations are randomly changed to other icons on a computer that is running Windows XP, Windows Vista, or Windows 7: My Computer, Windows Explorer, Desktop and Quick Launch bar,” Microsoft noted. More »