Microsoft Fix it got a boost this week with the introduction of an update designed to make it easier for users to find fixes to their issues with Microsoft software.
Fix it is the Redmond company’s online hub offering a comprehensive collection of automated solutions for problems impacting products such as Windows, Internet Explorer, Windows Media Player, Xbox and Zune, Office, Windows Server etc.
Microsoft Fix it has been steadily growing both in terms of usage (the fixes were used an impressive over 156 million times) and as far as the number of fixes is concerned (in excess of 500), an aspect indicative of the initiative’s success.
The software giant has also put in effort to tailor the Fix it Solution Center to users in no less than 35 countries worldwide, providing help in their native language. More »
Microsoft is helping Windows 7 customers deal with poor startup performance in the context in which they have at least one external SATA port that is not used.
The Redmond company has confirmed an issue related to the latest iteration of the Windows client, in which customers can experience sluggish boot times on computers that have an unused external SATA port.
And while the software giant is not offering affected users an update to resolve the issue, it is providing them with a hotfix which can be downloaded from Microsoft Support.
“You experience a long startup time on a Windows 7-based computer that has an unused external SATA port,” reads Microsoft’s description of the problem.
For those not familiar with SATA, the acronym stands for Serial Advanced Technology Attachment, and is essentially a consumer mass storage interconnect designed for the ATA command protocol. More »
A hotfix is available to users that have experienced problems waking up their Windows 7 machines from hibernation.
According to the Redmond company, customers running the latest iteration of the Windows client have reported issues in which they are unable to resume activity after their computer goes into hibernation.
The software giant explained that in some cases, the computer screen will dim after the users log on to resume from hibernation. This issue is related specifically to Windows 7, Microsoft stated.
“Consider the following scenario:
– You have a computer that is running Windows 7.
– You configure the power button to be used for hibernation on the computer. More »