Tag: hotfix
January 28, 2010 by
Jason
By all accounts, thanks to the boot performance of Windows 7, customers should be using the operating system in a matter of seconds since they fire up their computers. However, Microsoft itself has documented scenarios in which the startup of Windows 7 and Windows Server 2008 R2 is unexpectedly slow. According to the Redmond-based company, at fault is the dpi display setting of the monitor.
“Consider the following scenario: you have a computer that is running Windows 7 or Windows Server 2008 R2. This computer is connected to a high resolution monitor. On this computer, the default dpi display setting is set to a value other than 96 dpi. In this scenario, the computer has an unexpectedly slow startup time,” Microsoft explained.
The software giant does not specify what “unexpectedly slow startup times” actually mean. Microsoft only noted that the dpi display setting is the cause of slow boot times, and that the problem is persistent. “This issue may occur when the default dpi display setting in Windows 7 or in Windows Server 2008 R2 is set to a value other than 96 dpi for a high resolution monitor. In this scenario, the computer has an unexpectedly slow startup time after a change is made to the default dpi display setting. Then, the computer has an unexpectedly slow startup time every other time that the computer is started,” the company said. Read More»
Posted in Windows 7 | No Comments »
January 12, 2010 by
Jason Customers that have upgraded their Windows Vista Service Pack 1 computers to Service Pack 2 only to subsequently be plagued by frequent crashes can access a solution from Microsoft. The Redmond company notes that it is well aware of the issue. According to the software giant, some customers that made the jump from Vista SP1 to Vista SP2 have experienced repetitive crashes and have also come across the following stop error message “Stop 0×000000FE BUGCODE_USB_DRIVER”. Microsoft also mentions that the same problems affect customers that upgraded from Windows Server 2008 to Windows Server 2008 SP2.
“After you upgrade from Windows Vista Service Pack 1 (SP1) to Windows Vista SP2 or from Windows Server 2008 to Windows Server 2008 SP2, your computer crashes frequently and you receive the following stop error message: Stop 0×000000FE (parameter1, parameter2, parameter3, parameter4) BUGCODE_USB_DRIVER,” the company stated.
While an update is not available from Microsoft, nor likely, except with the release of Vista SP3, a hotfix can be grabbed from Microsoft Support. The software giant notes that the hotfix is the same as a resolve designed to take care of another problem impacting Vista and Windows Server 2008. However, in the specific case of Vista SP1 to SP2 upgrades, the issue “usually occurs on computers that have NVIDIA chipsets. Read More»
Posted in Software, Windows Vista | 2 Comments »
January 12, 2010 by
Jason Microsoft has informed users of the latest iteration of its Windows client that they might come across issues when running VoIP (Voice over Internet Protocol) applications on their computers. According to the Redmond company, audio playback and capture applications can hang when used in combination with Windows 7. The software giant revealed that applications performing audio playback and audio capture simultaneously were typically VoIP software. Windows 7 customers running VoIP solutions can often experience hands, Microsoft stated.
“WaveOut API on Windows 7 sometimes fails to process audio samples correctly when response of your audio device is slow,” the company explained. “There is a problem on how WaveOut API handles audio playback requests and audio capture requests submitted by your application.”
While the software giant has confirmed the issue and even identified the source of the problem, an update is not yet available to resolve the issue. At the same time, Microsoft is most likely not to release an update, but to allow affected customers to resolve the problems by applying a hotfix, rather than serving a refresh to all Windows 7 users. Read More»
Posted in Software, Windows 7 | 1 Comment »
January 05, 2010 by
Jason Microsoft has made a fix available for an issue affecting Windows 7 customers that also use fingerprint biometric device and applications leveraging the Windows Biometric Framework. According to the Redmond company, in certain scenarios, namely on restart or when putting the Windows 7 machine to sleep or in hibernation, users can come across a stop error message. “This problem occurs because requests on the pipe to the device are not cleaned up or are canceled,” the software giant stated.
The Redmond company failed to mention the fingerprint biometric devices and the WBF apps that fail to play nice with Windows 7. However, the software giant has already taken the necessary measures to help customers deal with eventual problems.
A hotfix can be grabbed from Microsoft Support, and is available not just for customers running the latest iteration of Windows client, but also for those with Windows Server 2008 R2. However, as is the general care for hotfix releases, the company underlines that only users affected by the problem described below should download and deploy the hotfix.
“Consider the following scenario: You have a computer that is running Windows 7 or Windows Server 2008 R2. You connect a fingerprint biometric device to this computer. Read More»
Posted in Windows 7 | No Comments »
December 15, 2009 by
Jason
Users that have experience glitches in scenarios involving the burning of DVDs from Windows 7 might find a resolve with Microsoft, provided that the issues were generated by Udfs.sys. Microsoft has made available an update designed to take care of three problems associated with the Universal Disk Format (UDF) file system driver (Udfs.sys). The refresh in question is available for both Windows 7 RTM and Windows Server 2008 R2 RTM.
Microsoft described the first problem that Windows 7 users are likely to come across: “You try to back up some large files to a DVD-RW by using Windows Backup in Windows 7 or in Windows Server 2008 R2. However, the backup operation fails and you receive an error message that resembles the following: “Logical Block Address Out of Range (SCSI_ADSENSE_ILLEGAL_BLOCK).” Additionally, the Eject function does not work.”
The Udfs.sys update for Windows 7 and Windows Server 2008 R2 is currently up for grabs from Microsoft. However, in this sense the refresh is designed more like a hotfix. Microsoft is not serving the fix through Windows Update and had not posted the bits on the Microsoft Download Center. Instead the hotfix can be downloaded from Microsoft Support. Read More»
Posted in Windows 7 | No Comments »
November 27, 2009 by
Jason For the development process of Windows 7, Microsoft has worked closely with hardware manufacturers in order to ensure seamless compatibility and support for the latest iteration of the Windows client. This strategy has put Windows 7 light years away from Windows Vista in terms of incompatibility issues, but still, there are exceptions “designed” to confirm the rule. According to Microsoft, there are users that experienced failures when upgrading from Vista to Windows 7 because of an Intel storage driver.
The Redmond company noted that the upgrade process would fail with the following error message: “\$windows.~bt\windows\system32\drivers\iastor.sys. Status: 0xc0000359. Windows failed to load because a critical system driver is missing or corrupt.” The machine would subsequently be rolled back to Vista. At fault for the error message and failed upgrades are incorrect versions of the iastor that are referenced during the move to Windows 7.
Microsoft hasn’t produced an update or a hotfix designed to resolve this particular issue. Users affected by this specific problem will have to manually resolve it in order to be able to upgrade from Vista to Windows 7. Fortunately enough, the Redmond company did detail the necessary steps in KB 2008373. You will be able to find them included bellow. Read More»
Posted in Windows 7, Windows Vista | No Comments »
November 25, 2009 by
Jason A default diagnostics tool included in Windows 7 can incorrectly report DirectX 11 devices as DirectX 10.1, Microsoft has revealed. At fault is the DirectX Diagnostics Tool, the Redmond company explains. The Erroneous reporting of DirectX 11 devices as DirectX 10.1 devices is a problem that also affects Windows Server 2008 R2, the software giant discloses. However, the issue is by no means severe, and in fact easy to fix.
“When you run the DirectX Diagnostics Tool (Dxdiag.exe) on a computer that is running Windows 7 or Windows Server 2008 R2, the diagnostic tool incorrectly reports a DirectX 11 device as a DirectX 10.1 device. This incorrect version information is shown in the DDI field on the Display tab. This problem is only a reporting error. This problem does not affect the DirectX 11 hardware or software functionality of the graphics card,” Microsoft explains.
The Redmond company is already offering a hotfix designed to deal with the problem. The fix can be grabbed from Microsoft Support, but the company stresses that only customers affected by this specific issue should apply the resolve. Read More»
Posted in Windows 7 | No Comments »
October 12, 2009 by
Jason Users that upgrade Windows Vista OEM computers to Windows 7 might find that the recovery applications set in place by the original equipment manufacturer are no longer accessible. This scenario is valid for some OEM machines that were acquired with Windows Vista pre-installed, the Redmond company explained. OEMs, in certain cases, will preload the Windows Recovery Environment inside the operating system. In this regard, users would be able to benefit from the System Recovery Options right in the graphical user interface (UI) and help topics.
“You have a computer that is preinstalled with Windows Vista by the computer manufacturer. After you upgrade from Windows Vista to Windows 7 on this computer, you notice that manufacturer-specific recovery applications are no longer available on the System Recovery Options menu,” Microsoft explained.
It is not uncommon for OEMs to customize the System Recovery Options. Original Equipment Manufacturers will in fact tailor Windows platforms to their specific needs, and always present custom build copies of the operating system along with their new computers. In this context, the Windows RE tools are customized in accordance with different OEMs. Read More»
Posted in Windows 7, Windows Vista | 1 Comment »
September 02, 2009 by
Jason
Customers testing the virtualization extensions of Windows 7, namely Windows Virtual PC and Windows XP Mode have been experiencing performance problems in scenarios in which sharing folders are enabled. Ben Armstrong, Program manager on the core virtualization team at Microsoft, revealed that the issues reported are connected with the latest development milestone of Windows Virtual PC and Windows XP Mode, namely the Release Candidate Builds. Fortunately enough, a hotfix is already available from the software giant.
“A number of users have seen performance issues using shared folders / having shared folders enabled with Windows XP Mode on the RC release of Windows Virtual PC. This can be addressed by installing this hotfix inside the virtual machine. Please note – this hotfix is for Windows XP and is installed inside the virtual machine, not in the host operating system,” Armstrong noted.
Knowledge Base Article 972435 doesn’t mention Windows XP Mode, a Windows 7 feature, which is available as a standalone download. However, the resources designed to help customers resolve “slow performance when you try to open a redirected drive on a remote computer through a Terminal Services session” applies to Windows XP Professional. And Windows XP Mode is indeed based on a free and pre-activated copy of Windows XP that is available for Windows 7. Read More»
Posted in Windows 7 | 3 Comments »
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