Although it is currently cooking Windows 7 Service Pack 1 (SP1), Microsoft continues to ensure that the latest version of its Windows client continues to evolve even ahead of the upgrade planned for the first half of 2011.

Case in point, two application compatibility updates offered by the Redmond company to customers this week.

Accompanying the updates are two knowledge base articles, including KB 2272691 (Application Compatibility Update for Windows 7 and Windows Server 2008 R2: August 2010).

In addition, the software giant also released KB 982110 (The QueryPathOfRegTypeLib function does not return the correct path for a 32-bit version of an application in a 64-bit edition of Windows 7 or in Windows Server 2008 R2). More »

Want to know what your Windows EULA looks like? Windows XP‘s EULA is stored in a file located here:


XP also has a help file associated with the EULA. The help file is located at:


In Vista and Windows 7, one version of the EULA is stored in the following location:


But Vista and Win7 also store other EULAs on the system. For example, Win7‘s license library for the US-English version of the software is at this location:


In fact, my test PC has 54 separate Win7 EULAs in that folder! More »

Windows 7 is an evolutionary Windows client release, according to Microsoft, and it was also fit that support for the OS would also be an evolution compared to what was available for Windows Vista. And Windows 7 comes in a world where Microsoft Support is much different from what it was when the company made its debut.

According to the software giant, “Microsoft Corp. was founded in 1975 to develop and sell BASIC interpreters for the Altair 8800. Customer support in 1975 consisted of Bill Gates and Paul Allen.” The focus on customer support has grown tremendously for Microsoft, as the Windows operating system became ubiquitous, and as the company started offering additional products.

Official statistics from the Redmond company reveal that this year alone traffic to Microsoft online support exploded to approximately 1.2 billion. “Microsoft Customer Service and Support now manages 30 million support requests online, through e-mail and phone each year in 29 languages across a range of products around the world. There are more than 7,000 agents in over 60 locations available to help Microsoft customers,” the company explained. More »

When you run your thumb down the list of new features and improvements in Windows 7 (see the feature comparison chart at, you’re bound to wonder how you’re going to get your arms around all that new technology so that you can deliver it to your users without too much disruption.
Following are 10 steps that can help you accomplish that goal.

1. Get to know Windows 7 on a first-name basis.

Obviously, the first step is to gain personal experience. And that means more than just puttering around in the lab. Install Windows 7 on every workstation in your organization and on the machine you use at home for remote-access trouble calls. Force yourself to find ways to make everything work.

Most tools for managing Windows servers from Windows 7 are included in the Windows 7 Remote Server Administration Tools (RSAT), which must be downloaded separately. At this writing, the final RSAT package hasn’t been finalized. The release candidate is available at here. More »

Libraries enable you to organize files by using metadata about the file, such as author, date, type, tags, and so on—instantly. You’re not limited to just browsing files by folder hierarchy. When you save files in a Library, Windows® 7 indexes the files. You can use Library features like the Arrange By control to instantly browse the files in the Library by metadata or use the Search Builder, which is built into the Search box in Windows Explorer, to instantly search the files in the Library by metadata.

These features are only available in Libraries and are real productivity boosters. For example, Libraries can help you find a file based on something you remember about it such as what type of file it is, who wrote it, or when it was last modified. Libraries can prevent the need for you to drill into many levels of folder hierarchy to find a file.

This article is for IT pros who use Windows 7 at home or who support friends and family who use Windows 7. You’ll learn how Windows 7 Libraries can make finding, organizing, and accessing files fast and easy.

The step-by-step instructions in this walkthrough provide a brief tour of the new Libraries feature in Windows® 7. These instructions assume that you have not removed the default Libraries or the sample music, pictures, and videos that come with Windows 7. More »