Occasionally, you might discover a client that isn’t automatically installing updates correctly. Such clients are typically identified during software update audits. To identify the source of the problem, follow these steps:
1. Determine the last time the client was updated. This can be done in two different ways—by checking the client’s registry (the most reliable technique) or, if you use Windows Server Update Services (WSUS), by checking the Reports page on the WSUS Web site.
* To check the client’s registry, open the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results registry key. In each of the Detect, Download, and Install subkeys, examine the LastSuccessTime entry to determine when updates were last detected, downloaded, and installed. More »