Tag: problem

Windows 7 RTM Windows Biometric Framework Fix

January 05, 2010 by Jason

Microsoft has made a fix available for an issue affecting Windows 7 customers that also use fingerprint biometric device and applications leveraging the Windows Biometric Framework. According to the Redmond company, in certain scenarios, namely on restart or when putting the Windows 7 machine to sleep or in hibernation, users can come across a stop error message. “This problem occurs because requests on the pipe to the device are not cleaned up or are canceled,” the software giant stated.

The Redmond company failed to mention the fingerprint biometric devices and the WBF apps that fail to play nice with Windows 7. However, the software giant has already taken the necessary measures to help customers deal with eventual problems.

A hotfix can be grabbed from Microsoft Support, and is available not just for customers running the latest iteration of Windows client, but also for those with Windows Server 2008 R2. However, as is the general care for hotfix releases, the company underlines that only users affected by the problem described below should download and deploy the hotfix.

“Consider the following scenario: You have a computer that is running Windows 7 or Windows Server 2008 R2. You connect a fingerprint biometric device to this computer. Read More»

Windows 7 UAC Setting Access Cut

December 21, 2009 by Jason

A simple change made into Windows 7’s registry can cause the operating system to cut access for end users to the settings of the User Account Control feature. According to the Redmond company, the Office 97 has been identified as the source of the problem. Microsoft explains that the issue only occurs in scenarios in which end users attempt to install Office 97. It is the very installation of Office 97 that is responsible for the registry change which cuts off access to the settings of UAC in Windows 7.

“In the Windows 7 “System and Security” control panel category, the Action Center lets you change User Account Control (UAC) settings. In the User Account Control Settings dialog box, you move the slide bar control for notifications, and then you click the OK button. In this scenario, the dialog box does not close, and no change is made. When the mouse pointer is positioned on the OK button, and you press ENTER, the dialog box still does not close, and no change is made,” Microsoft revealed.

Microsoft doesn’t offer a hotfix or an update designed to resolve this specific issue as of yet. However, the Redmond company does have a manual fix in place. Users will be required to essentially mend the problems created with the installation of Office 97 on top of Windows 7. Essentially, users need to put together a file that will modify the Windows 7 registry. For this, they will need nothing more than Notepad. They will need to create a file with the name UAC.reg and place it on the desktop. Next, they will have to copy and paste the following text in the UAC.reg file, save it and close the text editor. Read More»

Vista to Windows 7 Upgrades Fail

November 27, 2009 by Jason

For the development process of Windows 7, Microsoft has worked closely with hardware manufacturers in order to ensure seamless compatibility and support for the latest iteration of the Windows client. This strategy has put Windows 7 light years away from Windows Vista in terms of incompatibility issues, but still, there are exceptions “designed” to confirm the rule. According to Microsoft, there are users that experienced failures when upgrading from Vista to Windows 7 because of an Intel storage driver.

The Redmond company noted that the upgrade process would fail with the following error message: “\$windows.~bt\windows\system32\drivers\iastor.sys. Status: 0xc0000359. Windows failed to load because a critical system driver is missing or corrupt.” The machine would subsequently be rolled back to Vista. At fault for the error message and failed upgrades are incorrect versions of the iastor that are referenced during the move to Windows 7.

Microsoft hasn’t produced an update or a hotfix designed to resolve this particular issue. Users affected by this specific problem will have to manually resolve it in order to be able to upgrade from Vista to Windows 7. Fortunately enough, the Redmond company did detail the necessary steps in KB 2008373. You will be able to find them included bellow. Read More»

Fix Windows 7 RTM DirectX 10.1 Incorrect Reports

November 25, 2009 by Jason

A default diagnostics tool included in Windows 7 can incorrectly report DirectX 11 devices as DirectX 10.1, Microsoft has revealed. At fault is the DirectX Diagnostics Tool, the Redmond company explains. The Erroneous reporting of DirectX 11 devices as DirectX 10.1 devices is a problem that also affects Windows Server 2008 R2, the software giant discloses. However, the issue is by no means severe, and in fact easy to fix.

“When you run the DirectX Diagnostics Tool (Dxdiag.exe) on a computer that is running Windows 7 or Windows Server 2008 R2, the diagnostic tool incorrectly reports a DirectX 11 device as a DirectX 10.1 device. This incorrect version information is shown in the DDI field on the Display tab. This problem is only a reporting error. This problem does not affect the DirectX 11 hardware or software functionality of the graphics card,” Microsoft explains.

The Redmond company is already offering a hotfix designed to deal with the problem. The fix can be grabbed from Microsoft Support, but the company stresses that only customers affected by this specific issue should apply the resolve. Read More»

Microsoft Automated Troubleshooting Services

July 01, 2009 by Jason

Users who have problems with their Windows computers now also have an easy solution to address some issues. With the Microsoft Automated Troubleshooting Services 1.0, the Redmond company is essentially automating the troubleshooting process associated with what it referred to as common glitches affecting its software. According to the software giant, the Microsoft Automated Troubleshooting Services 1.0 is designed to require nothing more from end users than a single click. But users have to keep in mind, that when it says common problems, Microsoft actually means common problems. The tool is obviously addressed at non-technical users.

“We launched the Microsoft Automated Troubleshooting Services, where with one click we can detect problems on your machine and automatically fix any common problems that are found. I know just about all of you reading this are computer experts and can fix these types of issues faster than you can run a wizard but if you’re like me, there’s always a friend or coworker (or parent) somewhere needing this kind of stuff fixed and if so maybe you can forward this along and save yourself some time,” explained J.C. Hornbeck, Manageability Knowledge engineer. Read More»

Speed up your computer

March 13, 2009 by Jason

Are you tired of waiting for your computer to catch up to your life speed?. While it seems that you are always waiting for your computer to catch up, there are things that you can do to get things back on track and bring back your PC to it’s normal state. Here are 3 very simple steps that can help you optimize your computer.

1. Remove unnecessary programs at at startup. When you start your computer there are lots of programs that loads at the same time. Many programs automatically adds themselves to your startup programs. Keep those startup programs to a minimal amount, you can do this by changing the settings of the programs you do not need at startup. Find the options on your program that say’s “run at startup” or something to that effect and uncheck it. You can also remove some programs by opening “msconfig” (Go to Start -> Run) and going into “startup” tab. Under the startup tab you can see the programs that loads when you boot your computer. Remove all unnecessary programs by unchecking it. This will lower the load your computer needs to sort thru at start up. Read More»

Windows XP Automatically Logoff after logon

March 08, 2009 by Jason

For long time ago , I experiment with this problem too many times. and what I can do with it is, Format and Reinstall the windows. But now This problems happened on my boss’s computer, That why I have to try my best to find the solution to fix for him.

I have google it many time ago, but still can not find the right solution for this kind of virus. But I think depending on the level of the infection. if you were in the medium ,you maybe lucky!

This problems happened after you clean that virus from your computer ( I don’t remember what is the name of virus). So if yo have the same problems as me , hope you maybe able to fix it also.

Step 1: Create a BartPe Bootable CD

“BartPE” (Bart Preinstalled Environment) is the bootable Windows CD-Rom or DVD from the original Windows XP that we can say Live CD that, very suitable for PC maintenance tasks. Read More»

Problems of Internet Explorer 7

February 08, 2009 by Jason

So you think that everything was going to be great and all will work fine when you upgraded to Internet Explorer 7and all your web browsing problem will be gone? but despite having the latest and stable version of Internet Explorer 7 problems still occurs, such as:

  • Internet Explorer temporarily hangs up while loading certain webpages such as those that use the contain Adobe Acrobat Reader plugin or any pages that contain client-side Java applets.
  • Web Pages takes more time to load than normally expected even if you have high speed internet connection and your computer just comes from a fresh restart.
  • Internet Explorer just stops responding and even refuses to be terminated even if you attempt to end it’s process.
  • Internet Explorer spontaneously crashes and stops running

Knowing the exact causes Internet Explorer 7 problems is just as much a mystery now as it has always been with previous versions of this web browser. Read More»

5 Tips For Computer Troubleshooting

February 02, 2009 by Jason

1. Your computer isn’t turning on? “Oh, no!” You think, “I’d better get a new one!” STOP right there. Before you get too frustrated, be sure you have checked that the power cord is actually plugged into your wall socket properly. You may think it sounds silly, but believe me, it’s more common than you think even for the computer savvy. If your computer is connected through a power board, you should try plugging it directly into the wall (note for the safety conscious: by plugging the power cable directly into the wall, you lessen the chance of power failure and damage to your machine). Another reason that your PC may not start is if you have made any repairs or modification to your machine. You may have unwittingly pulled out a connect plug; check all connections.

2. If your computer is starting but is spitting error messages at you, then you might need to take out any memory modules such as RAM and then reset them by plugging them back into different RAM slots.If you get an error such as ‘Unexpected Interrupt in Protected Mode,’ then there is a problem with the settings you have entered in BIOS. To fix it go into BIOS and set it to default settings. If the problem still won’t go away, then you must remove the CMOS chip on your motherboard then put it back in to clean BIOS completely. Read More»

Windows 7 Beta Fixes Web Services API Issues

December 16, 2008 by Jason

While laboring to produce the first Beta for Windows 7, Microsoft has dealt with issues that have survived past pre-Beta Build 6801. An illustrative example in this regard is associated with the Web Services application programming interface. The software giant revealed that automatic proxy settings retrieval tasks in Windows 7 pre-Beta build 6801 could fail when the Web Services API was involved. Moving forward to the next development milestone of Windows 7, the Redmond company has resolved the problem.

“When using Web Services API on Windows 7 Pre-Beta build 6801.0, you may get the following error in: Failure errorCode=0×803d0015 – Failed to retrieve the automatic proxy settings. The proxy could not process the request,” Nikola Dudar, program manager Visual C++ Team, revealed.

Microsoft delivered Build 6801 of the next iteration of Windows 7 at the Professional Developer Conference 2008 and the Windows Hardware Engineering Conference 2008 at the end of October, namely in early November. The company subsequently indicated that Windows 7 Beta would be made available at the start of 2009. “The root cause of the issue has already been fixed in the Beta builds of Web Services API. It should work just fine with Windows 7 Beta once it is available,” Dudar promised. Read More»