Microsoft has thought ahead and is ready to help customers deal with any problems they might have. In fact, the Redmond company has started preparing for this long before Windows Phone 7 devices hit store shelves around the world.

Following the general availability of Windows Phone 7 in the United States earlier this week, the software giant also unveiled the customer support options already available.

Of course, support is not only about resolving glitches, but also about taking advantage of everything that Windows Phone 7 has to offer. An in this regard, Microsoft has already a well-trained Front Line in place.

“Sales agents around the globe have been trained by Microsoft on the latest and greatest features found within WP7. More »

Microsoft Office 2010 offers powerful new ways to deliver your best work at the office, at home, or at school. Designed to deliver the best productivity experience across the PC, phone, and browser, Office 2010 helps you capture your ideas more creatively, work more easily with others, and gives you the flexibility to get work done when and where you choose. Whether you are a Microsoft Office user or you’re evaluating Office 2010 for your business, the product guides are a great place to start. Explore the Office 2010 product guides for an overview of what’s new and improved in your favorite Microsoft Office programs or for a deeper look at benefits across all Office 2010 programs. Each guide provides an at-a-glance overview, a closer look at many new and improved features, and instructions to help you find the features you want quickly and easily. You’ll also find additional information and resources in some of the guides for power users, IT pros, and developers.

The Office 2010 product guides provide an overview of what’s new in your favorite Microsoft Office programs and a deeper look at benefits across all Office 2010 programs, as well as Office Web Apps and Office Mobile. More »

Well, it appears that there are some exceptions. According to the Redmond company, Windows 7 can also present incorrect “Consider replacing your battery” warnings.

This can happen to users running older HP notebooks with the last Windows client from the software giant.

Such customers should disregard the message from the Windows Battery Meter, and the additional warnings from the OS.

“Additionally, a red “X” may appear on the battery icon in the notification area. However, the battery may still be in sufficient health. This issue is known to occur on the DV9000 and DV 67000 series of notebooks,” the software giant said.

Microsoft blames the problem on the fact that the older notebook models were not designed with Windows 7 in mind. More »

With Windows Phone 7 devices already available for sale in Europe, and coming to US customers on November 8th, Microsoft is working hard to increase the attractiveness of its latest Windows mobile platform.

One critical catalyst of platform adoption is related to the ecosystem of applications available for an OS, and the Redmond company knows this perhaps better than anyone.

In this context, it should come as no surprise that the software giant is offering a range of tools and resources as free download just to get developers to start building apps for Widows Phone 7.

With a developers community already estimated to be 12,000 members strong (and over 1,000 apps already on the Windows Phone 7 Marketplace), Microsoft is offering the Programming Windows Phone 7 ebook for download completely free of charge. More »

It is actually a known fact that there is an issue with VirtualBox and the attached USB devices that many of us are trying to use in the virtual machine. Here is a real-life example:

I am a 100% Linux user and I have a photo printer that Linux can’t recognize. Let’s say that I want to print some photos quickly, to give them to someone. I have a Windows installation in a virtual machine just for this reason (sad, I know) and I want to access my printer, which is connected via a USB port. To my surprise, I can see the printer in the USB device list of VirtualBox, but I can’t access it (very frustrating). Firing up Firefox and searching on Google for a fix takes too long, because there are many old tutorials that teach you how to modify various files or change permissions, etc. What to do? Well, below is the answer to the endless VirtualBox – USB issue (and it’s pretty damn simple too!).

This tutorial was created mostly for my needs, but I am sure that many of you will find it very helpful. Ready? More »