1. Problem Steps Recorder

As the local PC guru you’re probably very used to friends and family asking for help with their computer problems, yet having no idea how to clearly describe what’s going on. It’s frustrating, but Microsoft feels your pain, and Windows 7 will include an excellent new solution in the Problem Steps Recorder.

When any app starts misbehaving under Windows 7 then all your friends need do is click Start, type PSR and press Enter, then click Start Record. If they then work through whatever they’re doing then the Problem Steps Recorder will record every click and keypress, take screen grabs, and package everything up into a single zipped MHTML file when they’re finished, ready for emailing to you. It’s quick, easy and effective, and will save you hours of troubleshooting time. More »

Setting up a wired or wireless home network has many benefits than just having Internet access for multiple computers in your home. Today, it’s almost a necessity to be able to plug in or connect via wireless to your network from any room in your house.

With many people who set up a home network, they end up under utilizing their home network and only use it for Internet access, attached to one computer.

Today, that kind of network setup is old school. Adding a router to your network, turns a home network into a LAN (Local Area Network) opening up many possibilities of what you can do on your network. Even if you have just have one Computer, many devices exist (other than computers) that are network capable, allowing interaction with other.

So what can you do with all this technology? Here are ten uses for what you can do on your home network. More »

Here’s a lot of talk about the new user account control policy in Vista, and all I can say is: as it is, it annoys the hell out of me and slows down my normal computer usage. Just why, oh why, does it have to flash my video card to a black screen, take 5 seconds and really just make itself a royal pain in the arse?

To turn it off, the easiest way is to go into the Control Panel and type in ‘UAC‘ into the search bar. It’ll bring up a search result of ‘Turn User Account Control (UAC) on or off’. Just follow the prompts from there.

To keep some of the security of the UAC, let’s just turn off the crazy annoying blacking out screen bit. To do this: More »

As a computer consultant to nonprofit organizations, I frequently encounter clients who pay more for their Internet service than they need to. They may have listened to a salesperson instead of a trusted advisor when selecting service, or never renegotiated their rate over the years as prices dropped. The result is that nonprofits sometimes end up paying hundreds of dollars a year for a level of Internet service they don’t need.

I’ve worked with organizations that have paid $24 per month for dial-up Internet service when less-expensive Internet Service Providers ( ISPs) abound, others that have paid $200 a month for SDSL when ADSL is adequate and costs less, and some that have paid high rates for slow ISDN when speedy ADSL is available for less. More »