Tag: Troubleshoot
November 01, 2009 by
Jason
Windows 7 is an evolutionary Windows client release, according to Microsoft, and it was also fit that support for the OS would also be an evolution compared to what was available for Windows Vista. And Windows 7 comes in a world where Microsoft Support is much different from what it was when the company made its debut.
According to the software giant, “Microsoft Corp. was founded in 1975 to develop and sell BASIC interpreters for the Altair 8800. Customer support in 1975 consisted of Bill Gates and Paul Allen.” The focus on customer support has grown tremendously for Microsoft, as the Windows operating system became ubiquitous, and as the company started offering additional products.
Official statistics from the Redmond company reveal that this year alone traffic to Microsoft online support exploded to approximately 1.2 billion. “Microsoft Customer Service and Support now manages 30 million support requests online, through e-mail and phone each year in 29 languages across a range of products around the world. There are more than 7,000 agents in over 60 locations available to help Microsoft customers,” the company explained. Read More»
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October 09, 2009 by
Jason The purchase of a record-breaking windows 7 operating system to make it faster, better one day before the start of the second series I share with you.
21. Presentation Nirvana. Press Windows+P to access the new Presentation mode, and easily turn on your projector and laptop screen at the same time. No more messing with vendor-specific utilities and arcane keystrokes. (Windows+X accesses the Mobility Center, with additional presentation options.)
22. Cut the Clutter. Press Windows+Home to minimize all but the current window, removing background clutter and letting you focus on that report your boss has been bugging you about.
23. Be a Mouse-Click Administrator. Windows 7 makes it easy to gain admin rights with a keyboard shortcut. Click on Ctrl+Shift on a taskbar-locked icon, and voila! You’ve launched it with appropriate admin rights.
24. Faster Installations. If your computer is capable of booting from USB, try this: XCopy the Windows 7 installation DVD to a sufficiently large USB drive, boot from that drive, and install Windows from there. It’s faster than a spinning platter.
25. Burn Discs with a Click. Or two; double-click an ISO file to burn it to your CD or DVD writer. Read More»
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October 08, 2009 by
Jason Windows 7 may be Microsoft’s most anticipated product ever. It builds on Windows Vista’s positives, and eliminates many of that OS’s negatives. It adds new functionality, too all in a package that is less resource-hungry than its predecessor. And whether or not you’re upgrading from Vista or skipping it altogether and moving up from Windows XP, you’ll need to know how to make the most of it in your environment.
1. Pick Your Edition. Most business users do not need the more expensive Ultimate Edition; stick with Professional unless you specifically need BitLocker.
2. Upgrading? Go 64-bit. As the second major Windows release to fully support 64-bit, the x64 architecture has definitely arrived on the desktop. Don’t buy new 32-bit hardware unless it’s a netbook.
3. Use Windows XP Mode. Yes, it’s only an embedded Virtual PC with a full copy of WinXP but it’s an embedded Virtual PC with a full copy of Windows XP! This is the first profoundly intelligent use of desktop virtualization we’ve seen and a great way to move to Windows 7 without giving up full Windows XP compatibility.
4. Use Windows PowerShell v2. More than just a shell, this is the administration tool you’ve always wanted: Parallel, distributed processing for administrative tasks! Manage 100 machines literally as easily as you manage one with the new Remoting feature. Windows PowerShell v2 ships for the first time in Windows 7, and within six months will be available for older versions of Windows. Read More»
Posted in Windows 7 | 4 Comments »
October 08, 2009 by
Jason For most PC users, the migration to Microsoft’s new version of Windows will go smoothly with a little preparation.
Spending a few minutes getting your system ready before you insert that Windows 7 installation disc may save you hours of troubleshooting and repair afterward.
- “If any of your products have a limit on the number of times they can be installed with the same serial number, you might be denied permission to install them as part of a fresh install of Windows 7. Most of the time, there’s nothing you can do about this. You just have to try the installation and hope that you’re under the limit.
“However, some software companies allow you to deactivate the serial number from your old computer and reactivate it when you reinstall. This keeps you under the limit. Adobe in particular does this. For example, in Adobe Acrobat Standard or Professional, you can go to Help, Activation and click Deactivate. By doing this, you’ll stay under the limit and you’ll be able to reinstall the product.”
A reader who goes by the name Alrock discovered a couple of quirks when he used Microsoft’s Windows 7 Upgrade Advisor: Read More»
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September 03, 2009 by
Jason
Have you ever tried to share files on your home network but found that dealing with folder permissions and user accounts was just too frustrating? You aren’t alone; the process can aggravate experienced IT pros and home enthusiasts alike. Just imagine how your parents feel when they try to share files across their home computers.
HomeGroup helps simplify file and printer sharing among computers that run Windows® 7 on your home network. Domain-joined computers can also join your homegroup, so you can bring your work laptop home and access your music collection. You can set up HomeGroup as easily as you log on to most password-protected Web sites. HomeGroup is a feature of Windows 7, and Home Premium or better is required to create a HomeGroup.
The step-by-step instructions in this walkthrough provide a brief tour of the new HomeGroup feature in Windows® 7. These instructions assume that you have two computers running Windows 7 and at least one computer is running Windows 7 Home Premium or better on the same network, and neither computer is already a member of a homegroup or are joined to a domain. Read More»
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Windows Vista includes a command line tool, Powercfg.Exe, that you can use to configure power management settings. Windows 7 introduces a new switch, /energy, to provide a comprehensive report of those settings. It also offers diagnostics that can indicate which applications or devices might be causing power management issues (such as a USB driver not entering suspend) and what power management settings you can configure differently for better results. At an elevated command prompt, simply enter:
POWERCFG –ENERGY –OUTPUT
The tool will observe your computer for 60 seconds, and then create a file called ENERGY-REPORT.HTML in the path you specified. Simply double-click on this file to see what’s going on.
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With the advent of Windows Vista, Microsoft praised the boost in energy consumption efficiency in comparison with Windows XP. Still, there are exceptions to every rule. And while Vista indeed uses less energy over XP, users of the operating system can still experience excessive power use. One such example involves Vista SP2 and earlier during sleep or hibernation, and the HD audio controller, the Redmond-based company explained. The software giant has noted that there are two scenarios in which Vista SP2 sucks more power than it should.
“If you put the computer to sleep or into hibernation when it is running on AC power, the high definition (HD) audio controller continues to use power. Additionally, even after the computer transitions to DC power while the computer is asleep or in hibernation, the HD audio controller still uses power. This behavior persists even though you disable the ‘Allow this device to wake the computer’ option in the HD audio controller properties,” Microsoft explained.
In addition, the company has revealed that there is also an issue associated with the Wake on Ring properties not responding to the configuration introduced by users. “After you disable the ‘Allow this device to wake the computer’ option in the HD audio controller properties, the Wake on Ring feature still wakes the computer from sleep or hibernation,” Microsoft stated. Read More»
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Users who have problems with their Windows computers now also have an easy solution to address some issues. With the Microsoft Automated Troubleshooting Services 1.0, the Redmond company is essentially automating the troubleshooting process associated with what it referred to as common glitches affecting its software. According to the software giant, the Microsoft Automated Troubleshooting Services 1.0 is designed to require nothing more from end users than a single click. But users have to keep in mind, that when it says common problems, Microsoft actually means common problems. The tool is obviously addressed at non-technical users.
“We launched the Microsoft Automated Troubleshooting Services, where with one click we can detect problems on your machine and automatically fix any common problems that are found. I know just about all of you reading this are computer experts and can fix these types of issues faster than you can run a wizard but if you’re like me, there’s always a friend or coworker (or parent) somewhere needing this kind of stuff fixed and if so maybe you can forward this along and save yourself some time,” explained J.C. Hornbeck, Manageability Knowledge engineer. Read More»
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Users who have problems with their Windows computers now also have an easy solution to address some issues. With the Microsoft Automated Troubleshooting Services 1.0, the Redmond company is essentially automating the troubleshooting process associated with what it referred to as common glitches affecting its software. According to the software giant, the Microsoft Automated Troubleshooting Services 1.0 is designed to require nothing more from end users than a single click. But users have to keep in mind, that when it says common problems, Microsoft actually means common problems. The tool is obviously addressed at non-technical users.
“We launched the Microsoft Automated Troubleshooting Services, where with one click we can detect problems on your machine and automatically fix any common problems that are found. I know just about all of you reading this are computer experts and can fix these types of issues faster than you can run a wizard but if you’re like me, there’s always a friend or coworker (or parent) somewhere needing this kind of stuff fixed and if so maybe you can forward this along and save yourself some time,” explained J.C. Hornbeck, Manageability Knowledge engineer. Read More»
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