Tag: troubleshooting services

Vista SP2 and XP SP3 Get Automated Troubleshooting Services

January 31, 2010 by Jason

An online resource from Microsoft is designed to diagnose and repair Windows operating systems, including Windows Vista SP2 and Windows XP SP3. The Microsoft Automated Troubleshooting Services are set up to perform what the Redmond company refers to as common system maintenance tasks. Specifically, the Automated Troubleshooting Services will not only detect a range of maintenance problems, including broken desktop shortcuts, unused icons, disk volume errors, and incorrect system time display, but will also correct them automatically, requiring very little effort on behalf of the end users, beyond running the solution.

Microsoft enumerated some of the issues that the services deal with, including: “problems with desktop shortcuts and icons (shortcuts on the desktop don’t work or are broken; desktop icons are broken or have not been used in 3 months; startup items don’t work or are broken); System maintenance tasks (free up disk space by repairing disk volume errors such as bad sectors, lost clusters, cross-linked files and directory errors; free up disk space by removing error reports and troubleshooting history older than 1 month; set the correct system time and synchronize system clock with the time server) and the following errors: Windows update error 0×80072F8F and the item that this shortcut refers to has been deleted.” Read More»

Microsoft Automated Troubleshooting Services

July 01, 2009 by Jason

Users who have problems with their Windows computers now also have an easy solution to address some issues. With the Microsoft Automated Troubleshooting Services 1.0, the Redmond company is essentially automating the troubleshooting process associated with what it referred to as common glitches affecting its software. According to the software giant, the Microsoft Automated Troubleshooting Services 1.0 is designed to require nothing more from end users than a single click. But users have to keep in mind, that when it says common problems, Microsoft actually means common problems. The tool is obviously addressed at non-technical users.

“We launched the Microsoft Automated Troubleshooting Services, where with one click we can detect problems on your machine and automatically fix any common problems that are found. I know just about all of you reading this are computer experts and can fix these types of issues faster than you can run a wizard but if you’re like me, there’s always a friend or coworker (or parent) somewhere needing this kind of stuff fixed and if so maybe you can forward this along and save yourself some time,” explained J.C. Hornbeck, Manageability Knowledge engineer. Read More»