Addressing users of an iPod shuffle (1st and 2nd generation), or iPod shuffle (3rd generation), Apple has updated its Support section with new information on how to update your player’s software.
Apple outlines that it is very important to understand the difference between “update” and “restore.” Failing to do this may result in losing all your songs, or whatever data you have stored on your iPod shuffle. Update does not affect your settings or songs, but only installs the software that controls iPod shuffle.
However, the restore action erases the disk and restores iPod shuffle to its original factory condition. According to the iPod maker, you should use the computer where music is normally synced, if you only need to update iPod shuffle. “Updating on another computer will result in all songs being removed from the iPod shuffle,” the company warns. Additionally, users should make sure to back up the contents of their iPod shuffle. Everything can be synced back to the device, if the items are part of your iTunes Library. More »