This milestone in the product lifecycle of XP has generated a range of questions, some easier to answer than others. Below you will find a list of frequently asked questions along with answers, some right from Microsoft. Hopefully, the FAQ will be sufficient to provide guidance for customers that need to make the transition from XP SP2 to more recent releases of Windows.

1. How will XP SP2 customers be impacted by end of support for the service pack?

Microsoft software products evolve constantly, with major products receiving upgrades dubbed service packs. In the case of XP SP2, the upgrade was indeed massive, with some company employees noting that Service Pack 2 for Windows Vista’s successor could easily have been considered an entirely new Windows release. The software giant only offers support for Service Packs for 12 to 24 months after a new release. This period varies, and is connected with the product family. In the specific case of XP SP2, July 13th, 2010 will mark two years since the release of Service Pack 3. More »

July 13, 2010 will bring with it the death of Windows XP Service Pack 2, a landmark upgrade in the history of Windows, of a magnitude that will probably never be reached again by any service pack. Essentially, when Microsoft released Windows XP Service Pack 3 (SP3) on April 21, 2008, it also signed the death sentence for its predecessor.

Per the Windows lifecycle, all service packs reach end of support within 12 or 24 months after a new service pack is offered. This, however, has no bearing on the overall support commitment for XP. This means that customers currently running Windows XP will be able to continue doing so provided that they upgrade to the latest service pack, revealed Eric Ligman, Global Partner Experience Lead Microsoft Worldwide Partner Group.

“The terms of the Service Pack Support policy do not impact the Mainstream Support phase or Extended Support phase dates for Windows XP as a product. Windows XP transitioned from the Mainstream Support phase to the Extended Support phase on April 14, 2009,” Ligman said. “During the Extended Support phase for Windows XP (April 14, 2009 – April 8, 2014), Microsoft will continue to provide paid support and security updates at no additional charge. More »