Many of the in-home service calls I go on end up being training sessions rather than repair jobs. That’s because beginners often have problems because of their inexperience and immediately jump to the conclusion that the computer is “broken.” Here are a few of the most common ones, which I generally handle over the phone during the initial consultation rather than making a trip out to the site: More »

Although it seem unlikely virus writers and hackers are going to give up looking for and attempting to exploit loopholes in Microsoft products, it seems some of them may be turning their attention to other popular applications. According to security experts at Symantec the defences on one of its PC’s, used as bait to attract and trap virus writers, was breached through known vulnerabilities in Apple QuickTime and WinZip. More »